Right in the middle of a hands-off approach to leadership and micromanaging is this sweet spot I call “Guided Autonomy.” I wrote of this as I declared my leadership style in my graduate program and then proceeded to pass by the term as if my professor inherently knew what I was talking about. It seemed obvious to me then, as I had heard it referenced in learning environments. However, guided autonomy as a leadership style is not widely talked about. So, I am going to talk about it today.
I have coached many leaders, and one thing remains the same. None of them want to be accused of the dreaded micromanaging label. I don’t blame them. I have suffered at the hands of a major micromanager, and it damages a relationship quickly. Many leaders have asked, “How do I navigate empowering and supporting my team without seeming like a micromanaging boss?” Those are the tuned-in ones. Others have taken a heavily laissez-faire approach and decided to remain completely hands-off, citing they are not a micromanager at all. And they are correct.
However, there is usually a disconnect between them and the people they lead. There tends to be a lack of support, and trust eventually breaks. Then there are the ones who are unsure. And they vacillate between the two. They look at each scenario and wonder what it calls for. Sometimes, they feel they are micromanaging. Other times, they feel they are safe to be handed off. These are the “good intention” ones that I love working with. Regardless of where leaders fall, I always share the concept of guided autonomy at one point or another.
Guided autonomy looks like this: You tell them you all need to meet across the country in a week. You warn them of potential barriers based on their chosen mode of travel. You give them some critical information (i.e., the location of where you will be meeting, what you will be doing, and anything they need to prepare in advance), and you make yourself available if they need you. The power is in the team’s hands.
In this guided autonomy scenario, your team is prepared with critical information needed to plan; they know they have your support if needed, and they are free to make the plan they want. Nobody is demeaning them by telling them how to do it or following up on every detail. On the flip side, they are not left in the dark wondering what will happen and ill-prepared.
If you want to start using this style (perhaps you already do, and I just gave you a fun name for it), there is a simple strategy for getting started. Before the next project or assignment you hand off to your team, consider what information you typically share. It might even help to break it down by category. Then, consider what is critical to share. Think back to the travel scenario. What information will be important for the team to get across the country in one weekend goal, barriers, what is happening, what do they need to do, etc.? But what information is too much, too directive – itinerary, mode of transportation, etc.? You can have that information handy if the team asks for it. Your role in supporting them is to remain in a pull position.
Oftentimes, we end up micromanaging out of fear our teams will fail. Failure is inevitable. But that can’t be the reason for micromanaging. Be there to help navigate the learning moments in failure. I will leave you with one disclaimer. None of my suggestions should be interpreted as ignoring true performance issues. If you tell a team to meet you across the country in one week and they end up in another country, or they fail to travel at all, that is a different story. I am referring only to the means in which you request and support your teams' work. I have plenty to share on performance management, though…for another day!
Tiffany Grandchamp Melnik is the Founder of Women Lifting Women. Her passion for helping women and for equal pay runs blood deep. Tiffany raised three children as a single mother and has experienced the inequities of women in the workplace, stereotyping, and discrimination. Her experiences shaped her educational choices, career path, and, ultimately, the companies she launched. Tiffany spends her time advocating for women, helping companies analyze equity data and re-write policies, writing, coaching, and training leaders, traveling, and spending time with her family.